Last updated: June 15, 2026
This Refund Policy explains when and how refunds are issued for purchases made on AppMaking. It applies alongside our Terms of Service, Privacy Policy, and AI Disclaimer. All payments are processed by our payment provider, Stripe.
AppMaking offers two types of paid purchases:
Paid subscriptions renew automatically at the start of each billing period until cancelled. You can cancel at any time from your billing settings or by emailing us; cancellation takes effect at the end of the current billing period, and you keep access until then.
Because each billing period unlocks your full monthly allowance immediately, we do not provide prorated or partial-period refunds for a subscription once a billing period has begun. Cancelling stops future renewals; it does not refund the current period.
Top-up packs are one-time purchases of digital usage credits that become available on your account immediately. Because they are delivered and usable right away, top-up packs are non-refundable once purchased, including any unused portion of the balance, except where a refund is required by law or covered by Section 5 below.
The free tier carries no charge, so there is nothing to refund. Upgrading to a paid plan is always optional.
If you believe you were charged in error — for example a duplicate charge, a charge after a confirmed cancellation, or a charge you did not authorize — contact us within 30 days at contact@appmaking.com. We will investigate and, where we confirm a genuine billing error, issue a correcting refund to your original payment method.
We do not generally provide refunds for downtime or for interruptions caused by third-party services we rely on (such as Anthropic, Stripe, Supabase, GitHub, or our hosting provider). If a prolonged outage on our side prevents you from using a paid feature, contact us and we will review the situation in good faith, which may include service credits.
Nothing in this policy limits any non-waivable rights you have under applicable consumer-protection law. Where mandatory law (for example, certain consumer rights in the EU, UK, or your local jurisdiction) grants you a right to a refund or a cooling-off period, those rights apply. Note that for digital content and services that begin immediately, you may be asked to acknowledge that starting the service can waive a statutory cooling-off period to the extent permitted by law.
Email contact@appmaking.com from the address associated with your account and include: the charge date and amount, the plan or pack purchased, and the reason for your request. We aim to respond within 5 business days. Approved refunds are returned to your original payment method via Stripe and may take several additional business days to appear, depending on your bank or card issuer.
If you have a billing concern, please contact us first — most issues are resolved quickly. Filing a chargeback or payment dispute before contacting us may result in suspension of your account while the dispute is reviewed.
We may update this Refund Policy from time to time. Material changes will be posted on this page with a revised "Last updated" date, and where appropriate we will notify you by email. Your continued use of the service after a change takes effect constitutes acceptance of the updated policy.
Questions about refunds or billing? Email us at contact@appmaking.com.